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What should I do if I haven't received the money after I send cryptocurrencies?

Please contact imove customer support team with your transaction number.

Related Articles

Why does my ETH deposit fail when I try to send funds from other cryptocurrency wallet?

1. We support ETH contract address, so please make sure your cryptocurrency wallet from which you send ETH supports contract address too;

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What wallet can I send cryptocurrencies from?

All wallets that can successfully deposit to the address provided by imove.

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How long does it take to credit funds to my imove account? What should I do if I haven't received money after I send cryptocurrencies?

It will be based on the confirming time of the blockchain.

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In what currencies will the funds be reflected as, in my imove?

Your funds will be reflected in your imove account in the original cryptocurrency that you send.

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If your inquiry is not here,
please contact customer support.

iMove Customer Support